General Terms and Conditions of Booking

1. Duration, Check-in/Check-out and Cancellation

1.1 The stay is valid exclusively for the check-in and check-out dates indicated in the booking.
1.2 Check-in is available from 16:00 to 21:00; for arrivals outside these hours, the following surcharges apply: €25 until midnight; €50 until 2:00 a.m.
1.3 Check-out must be completed by 10:00 a.m. on the day of departure, following the provided instructions.
1.4 The applicable cancellation conditions are those specified in the booking confirmation.
1.5 Completing the online check-in form is mandatory to comply, in Italy, with Article 109 of R.D. 18.6.1931 No. 773, which requires the registration and communication of all guests’ identity documents to the authorities; failure to provide this information will prevent access to the apartment.

2. Use of the Apartment and Guest Obligations

2.1 The apartment may only be occupied by the number of guests registered in the online check-in form, and any additional guests must be immediately communicated and registered, subject to an extra charge.
2.2 The city tax is due at check-in according to current rates.
2.3 Smoking inside the apartment, holding parties, engaging in disruptive behavior toward neighbors, and subletting or transferring the use of the property to third parties, even temporarily, are strictly prohibited; violation of these rules will result in contract termination and applicable extra charges.

3. Damage, Reports and Modifications

3.1 The apartment must be returned in the same condition as it was delivered, and guests are responsible for any damage to the property, furnishings, or systems.
3.2 Any malfunctions, damages, or anomalies must be reported immediately.
3.3 No modifications, interventions, or alterations to the apartment or its systems are permitted.

4. Liability

Guests are responsible for the proper use of the apartment and release Host Trentino S.r.l. and CaseinVacanza di Marchi Sebastian from any liability for damages resulting from improper use, third-party behavior, or events beyond the control of the two companies.

5. Lost Property

Items found after the guest’s departure will be kept for 15 days, after which – unless a return request is made, with costs borne by the guest – they will be delivered to the competent authorities.

--- Violation of any of these conditions will result in immediate termination of the contract, the guest’s obligation to vacate the apartment, and the application of any applicable penalty. ---

PRIVACY NOTICE – PERSONAL DATA PROCESSING

Dear Guest, pursuant to Italian Legislative Decree no. 196/2003 (Personal Data Protection Code) and EU Regulation no. 2016/679 (General Data Protection Regulation), we inform you that the personal data you provide and that are collected by the undersigned will be processed in compliance with Italian and European legislation, as well as with the rights granted to you.

1. Purposes of the processing

1.1 for the correct and complete execution of the contract;
1.2 for compliance with legal obligations connected to the contractual relationship, including – by way of example and not limitation – public security obligations relating to the communication to the Police Authorities (Questura) of the personal details of accommodated guests, as well as obligations towards Public Authorities for the payment of taxes or duties;
1.3 for the fulfilment of administrative, accounting and tax obligations;
1.4 for marketing purposes through the sending of promotional and advertising material, including discount codes for future bookings, relating to products or services similar to those covered by the existing contractual relationship;
1.5 for any other purposes connected to the present booking.

2. Methods of personal data processing

The processing will be carried out in paper and/or digital and/or electronic form, with or without the aid of electronic tools, through operations such as collection, registration, organisation, storage, consultation, processing, modification, selection, extraction, comparison, use, interconnection, communication, blocking, erasure and destruction of data.
The processing is carried out by the Data Controller and by persons expressly authorised by the Data Controller.

3. Provision of data and refusal

3.1 The provision of personal data is essential for the purposes indicated in section “1”, numbers 1.1, 1.2 and 1.3.
3.2 If the data subject refuses to provide such data, the activities related to those purposes cannot be performed; therefore, for such purposes, the data subject’s consent is not required.

4. Communication of data

Personal data may be accessed only by personnel authorised to process them and may be communicated, for the purposes indicated in section “1”, to:

4.1 entities providing specific services or consultancy;
4.2 Public Security Authorities;
4.3 Public Bodies;
4.4 subjects to whom communication is necessary for the correct fulfilment of the obligations arising from the contract.

5. Data retention

5.1 Personal data will be retained for a period of five years.